FAQ & Site Info
All of our products are made of genuine leather of superior quality. This is guaranteed.
Since all our products are handmade, products out of stock may need around 5 business days to be produced. We will send out products within 3-5 business days.
Usually we use USPS/EMS/DHL or some other fast expresses to deliver the product. Generally, the product may arrive at you around 6-8 business days. While for some special condition, for instance, holidays or terrible weather conditions, delivery might be delayed.
We accept PAYPAL payment.
If you are not satisfied with our products, you may request a refund or replacement of the goods you ordered. In this situation, the goods should be returned to us in good condition for reselling. We will refund or make replacement as soon as we get the returned products. As to the express fees arised from the above situation, we will burden the express fee if the return or exchange is caused due to product quality problems. Otherwise, the buyer needs to pay for the express fees. If you would like a refund or exchange, please contact us within 3 business days upon receiving the products.